Shipping Policy

Shipping Policy

Thank you for shopping with Formeva. Below you’ll find everything you need to know about how we process and ship your order.

Order Processing

Orders are typically processed within 1–2 business days after payment is confirmed. Business days are Monday to Friday, excluding public holidays. Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been shipped, you will receive a confirmation email with your tracking number.

Shipping Times

Shipping times vary based on your location, but most customers receive their orders within 5–7 business days after dispatch. Please note that this is an estimate and not a guarantee, as delivery times may be affected by carrier delays, customs procedures, or other circumstances beyond our control.

Shipping Rates

Shipping costs are calculated at checkout based on your location and the size of your order.

Shipping Address

Please make sure that the shipping address you provide at checkout is correct and complete. We are not responsible for orders delivered to an incorrect address provided by the customer. If you need to change your address, contact us as soon as possible. We can only make changes before the order has been shipped.

Delays, Lost or Damaged Packages

If your order is delayed beyond the estimated delivery time, or if it arrives damaged or goes missing, please contact us and we will do our best to resolve the issue as quickly as possible. For damaged items, please include photos of the package and the product.

Contact Us

If you have any questions about shipping, feel free to reach out to us at formeva.active@gmail.com.